Data Protection

We can only provide the goods and services ordered by you if you provide us with your personal data. When you place an order with us or request a catalog, we collect information from you that may include your name, address, telephone number, email address and credit card information.  We maintain this information in a secure database on our server located in a certified non accessible secure area.  We may combine this information with data that is publicly available and data that we receive from other reputable sources whose policies meet the Direct Marketing national legal privacy standards.

Proteksol uses cookies in its shop only to provide better customer experience. Proteksol's cookies are stored beyond the end of the current browser session. We also use Google Analytics and comply we Google terms which can be found on : http://www.google.com/analytics/terms/gb.html

The contract's content will be stored. You may store the general terms and conditions and readly look them up.  For safety reasons your order's data are not available on the internet. We keep these data in confidence according to our privacy policy.

We will use the information you provide for the purposes described in this privacy policy to which you agreed to at the time your data was obtained. Your personal data will be used from time to time to send you educational information about sun protection and/or updates on new Coolibar sun protection clothing styles and promotions.  We never exchange this information with third party organizations without your written prior consent. We do not share email addresses with any other company or organization.

If you prefer that we do not use your information as outlined above, need to change your data or wish to cancel it please contact our Customer Service team by phoning +41.091.9804321, emailing info@proteksol.com  or sending mail to Customer Service, Proteksol CH sagl, via riva caccia 1b, cp 214, 6900 Lugano, Switzerland. Privacy Policy controller is : Proteksol ch sagl

Consumer Protection (Distance Selling) Regulations

All home shopping companies must give a minimum of 7 days in which customers can cancel or return any item in their order. To make shopping easier for you, Proteksol CH sagl has extended this period to 30 days.