Data Protection

When you place an order with us or request a catalog, we collect information from you that may include your name, address, telephone number, email address and credit card information.  We maintain this information in a secure database on our server located in a certified non accessible secure area.  We may combine this information with data that is publicly available and data that we receive from other reputable sources whose policies meet the Direct Marketing national legal privacy standards.

From time to time, we may mail and/or email you educational information about sun protection and/or updates on new Coolibar sun protection clothing styles and promotions.  We never exchange this information with third party organizations without your written prior consent. We do not share email addresses with any other company or organization.

If you prefer that we do not use your information as outlined above, please contact our Customer Service team by phoning +41.091.9804321, emailing info@proteksol.com  or sending mail to Customer Service, Proteksol CH sagl, via riva caccia 1b, cp 214, 6900 Lugano, Switzerland.

Consumer Protection (Distance Selling) Regulations
All home shopping companies must give a minimum of 7 days in which customers can cancel or return any item in their order. To make shopping easier for you, Proteksol CH sagl has extended this period to 30 days.